This is a hybrid position based in our Phoenix office

Highnoon, a Phoenix-based marketing agency, has our sights set on challenging the status quo of what a full-service marketing partner should be. We are growing rapidly and looking for a qualified Account Supervisor to join our Client Services team.  

In this role, your primary responsibility is to build client relationships through regular, proactive and value-added communication, working with cross-functional teams to support account strategy and team management and development. 

Born of the renegade mentality established in the West with equal parts innovation and authenticity, Highnoon, has our sights set on challenging the status quo of what a full-service marketing partner should be. 

Highnoon requires candidates to be familiar with both traditional and digital marketing and be able to show a track record of successful outcomes with account management, performance and leadership. To be successful in this role, we advise candidates with5-7+ years of relevant experience and a strong work ethic to apply. 

RESPONSIBILITIES 

• Serve as the main point of contact for your clients 
• Maintaining exceptional relationships with key decisions makers 
• Develop best-in-class marketing solutions for clients based on their goals and objectives 
• Account direction and management including setting client expectations, project plans, budgeting and forecasting, and overseeing quality and accuracy of deliverables 
• Build trusted and consultative relationships with clients by aligning marketing strategy with business goals and generating results that have a measurable impact 
• Manage a team of marketing professionals and oversee each individual’s growth and development 
• Actively coach your team to encourage and support healthy growth and development 
• Develop project/creative/media briefs based on client and agency input and present briefs to the internal departments/employees involved in the project’s execution 
• Unite all departments/channels and respective employees for smooth operations of the account and establish clear strategic direction for the business 
• Prepare for and attend all client and internal meetings, present reports, and daily communication with client 
• Work with cross-functional departments and teams to create proposals, work orders, addendums, change orders and reports 
• Analyze performance data and results to determine how to best optimize against KPIs and organizational goals 
• Provide clear client feedback to internal teams 
• Rally internal teams to create strategic recommendations and bring new ideas to the table 
• Research and pursue opportunities for in-account client growth 
• Assistance with research and presentations for new business development as necessary 
• Embrace thought-leadership by staying up-to-date on industry news, technology trends and best practices 
• Maintain client strategy document(s), ensuring new information and/or changes are implemented in a timely manner 

REQUIREMENTS 

• 5-7+ years of integrated marketing experience with heavy emphasis on digital performance 
• Excellent writing and grammatical skills; articulate when speaking and presenting 
• Positive attitude and ability to coach/teach others on your team
• Ability to work both independently and in a cross-functional team environment 
• Play a role in supporting and directing your team to produce key client deliverables and ensure that projects are completed on time and on budget 
• Owns assigned work and understands the correlation with project outcomes 
• Takes initiative to innovate and solve problems without direct supervision and/or direction 
• Works on several customer projects at the same time, and must have the ability to constantly shift gears, solve problems, synthesize ideas, and listen to changing needs 
• Baseline knowledge of Google Analytics, Google Ads, Microsoft Office product suite 
• Experience with a project/task management is a plus (Highnoon uses ClickUp)  

What We Offer

A dynamic and rewarding work culture!

At Highnoon/Agital, we want to improve the state of our world. Each of us has a responsibility to drive equality and inclusion in our communities and workplace. We are committed to hiring and retaining a diverse workforce. We view everyone as an individual, and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique, and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the diverse clients we work with.

Benefits & Compensation

We offer a dynamic and rewarding work culture and benefits including—

• Autonomy – we hire intelligent people and give them the tools and training to succeed.
• Growth Opportunities- growing company with room to play a key role at a pivotal time of growth.
• Health insurance
• Unlimited paid-time-off plan
• 401k with company match
• Gym subsidy
• Company paid life insurance
• Work from home on Mondays and Fridays
• Fully stocked bar cart and cold beer in the fridge!

No agencies please. Agital is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. This job description may not be complete, and roles and responsibilities may change. We cannot offer visa support at this time.